Bring The Ketchup: Becoming a Customer Service Rock Star

 

April 30, 2026
12:00 PM EDT - 1:00 PM EDT
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Microsoft Teams Meeting

Join Jennifer Becker, Director of Marketing & Business Development at Marshall Dennehey as she delivers actionable strategies for exceptional customer service in a law firm environment. 

Drawing on real examples from top service-driven companies, she’ll walk through ten techniques you can apply immediately like:

  • How to transform everyday client interactions
  • Writing clearer, more effective emails that improve responsiveness
  • Proven, small, intentional actions that can make a big difference

 

About Jennifer:     Jennifer Becker is Director of Marketing & Business Development at Marshall Dennehey. She has nearly 20 years of experience at firms including Fox Rothschild, Stradley Ronon, Skadden, and Patton Boggs. She holds a J.D. from William & Mary School of Law, where she served on Law Review. She also holds a B.S./B.A. in Public Relations and Political Science from Syracuse University's Newhouse School of Public Communications.

Business Partner Sponsor:

Ryan Malloy
 877-208-7308
 [email protected]
 profound-tech.com

Tickets

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