Bring The Ketchup: Becoming a Customer Service Rock Star
Join Jennifer Becker, Director of Marketing & Business Development at Marshall Dennehey as she delivers actionable strategies for exceptional customer service in a law firm environment.
Drawing on real examples from top service-driven companies, she’ll walk through ten techniques you can apply immediately like:
- How to transform everyday client interactions
- Writing clearer, more effective emails that improve responsiveness
- Proven, small, intentional actions that can make a big difference
About Jennifer: Jennifer Becker is Director of Marketing & Business Development at Marshall Dennehey. She has nearly 20 years of experience at firms including Fox Rothschild, Stradley Ronon, Skadden, and Patton Boggs. She holds a J.D. from William & Mary School of Law, where she served on Law Review. She also holds a B.S./B.A. in Public Relations and Political Science from Syracuse University's Newhouse School of Public Communications.
Business Partner Sponsor:
Ryan Malloy
877-208-7308
[email protected]
profound-tech.com
Tickets
$0.00 Member Registration
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